FAQs
How to submit a play?
Submission guidelines are available at: https://histage.com/submission-guidelines-2
How can I get a catalog?
Eldridge’s catalogs are sent to high schools, middle schools, theatres and individual customers twice a year, free of charge. If you wish to receive a copy by mail, just click search "catalog" and place an order.
How do I know how long a show will run?
Shows vary in length and times are often included in the description. When not specified, here’s our rule of thumb:
Full - length plays - 1 ½ to 2 hours.
Musicals - 1 ½ to 2 hours.
One - act plays - 20 to 40 minutes.
Youth theatre plays -45 minutes to 1 hour.
I have read the Freeview but I am still not sure if this is the script for me. How can I decide before ordering a cast set and performance royalties?
Once you've narrowed your selection of titles, we recommend you purchase a single script to read in its entirety. You may buy as many different titles as you like. (This option may not be available for all titles.) Remember, these reading copies are for decision making only. No performance rights are included. All sales are final.
How many scripts should I order for my cast and crew?
The number of scripts necessary varies per title. A general rule is to order one script for each speaking role and additional scripts for members of your crew. Remember, all Eldridge plays and musicals are protected by federal copyright and it is against the law to copy or reproduce them in any way.
To order online, enter the number of scripts you need, the number of performances you are planning and the performance beginning date. If you are unsure of the exact dates, please give us your best educated guess. We understand performance dates may change and we can make adjustments as needed.
If you need assistance please call us at 850-385-2463 (Monday-Friday 8-4, EST).
What is a performance?
It is considered a performance if individual parts are assigned or memorized or if anyone outside the normal cast and crew is watching the actors.This includes dress rehearsals, competitions, fund-raisers, etc.It does not matter whether or not admission is charged.
What is a royalty?
A royalty is payment to the playwright or composer for the performance of his work. A performance fee or royalty is due anytime you perform any of our copyrighted plays or musicals, even if there is no charge for admission.
Royalty confirmation letters for competition, or any other question about royalties, should be e-mailed to info@histage.com.
Can you bill my school or theatre?
We extend 30-day charge privileges to schools and theatres for shipments over $20 when sent to the organization address. You may order online to save time.Be sure to have a valid purchase order number if required by your organization. We also accept major credit cards (Visa, Mastercard, Discover and American Express). All orders are subject to credit approval.Orders less than $20 or those sent to home addresses require pre-payment
How will my order be shipped?
All script orders are processed and shipped the next business day. For standard delivery allow 4-8 business days and for rush delivery 2-3 business days. Delivery times are estimated by the carriers and not guaranteed by us.Weather and equipment issues may delay service to some areas. Don’t forget most scripts are available for instant download!
What does it mean to download a script?
It means quick, secure access and no shipping fees. Just use your credit card when placing an order online and simply select download delivery at checkout.You will be emailed a secure link to your script(s). Once an order has been placed there are directions for opening, printing and saving your script(s). You will need to have Adobe Reader 6 or higher installed to view your script(s). This option is not available for musicals because scores are such large files and most musicals have a CD which must be shipped.
I received a link for only part of my order.
Remember, only select titles are available for download delivery.
I have not received my link to download.
Your secure link is sent to the email address on your account within moments of completing the order. If you do not receive it quickly, please check the "junk" folder in your email account.Some email providers may redirect the link there. You can add us to your "safe sender" list to avoid this on future orders.
If you cannot locate our confirmation and link to your order, please contact us immediately at info@hiStage.com so we may check your email address on file for errors.Don’t forget to include your order number or mailing address, for a faster response.
Can I choose download delivery for just part of my order?
Absolutely! For instance, you can order your scripts for download and receive scores, CDs, advertising posters and T-shirts via traditional shipping methods.Shipping fees are automatically adjusted to reflect downloads. Please remember, if you wish any part of your order to be downloaded, the entire order must be charged to a credit card, including royalties. If you wish part of your order to be billed, please place a separate order.
I have changed my mind and wish to receive my order through Download Delivery.
Because the system is automated, we are unable to change an order after it is finalized. If you are unsure which method of delivery you would prefer, please email us at info @hiStage.com with any questions you may have.
Even though I have selected download delivery at checkout I now wish to have my order mailed. Can you mail my scripts to me?
The download delivery system is automatic and all orders are final.
Will you reactivate the link to my scripts?
Once an order is fulfilled we cannot make changes or send the order again.
After placing my order on the website, my shopping cart is empty.
Your internet browser must be set to accept "cookies" when placing an order from our secure website. Please close your browser and change your computer settings to place the order again. Once your order is complete, you may wish to change the system back to your original settings. Please note that all Eldridge order screens are secured and we never sell, share, or give any of your information to other parties.
What is your return and exchange policy?
As a publisher of intellectual property, we cannot accept returns or exchanges. All orders are final. Please make all selections carefully and take advantage of Freeviews and reading scripts. If you require more assistance, our trained staff is happy to help. We can be reached easily by email (info @hiStage.com) or by phone 850 385 2463 (Monday-Friday 8-4, EST).
Do you offer posters and flyers?
Full-color, personalized posters and flyers are a must-have for your advertising team.The art appears at the right of each play description.The order form will guide you in entering all the performance information you want printed. All posters and flyers are made to order, so please allow a week for delivery.
Do you offer T-shirts to promote my play?
Personalized T-shirts are another great way to advertise your show and a thoughtful way to thank your volunteers too. Like posters, they're easy to order from the website under individual play descriptions.
Can I copy your scripts, scores, Cd’s or artwork?
Remember, all Eldridge plays and musicals are protected by federal copyright and it is against the law to copy or reproduce them in any way
(View federal copyright laws at http://www.copyright.gov/title17/92chap5.html.)
May I modify the play?
If you find you need to make minor alterations in the script to meet your casting or staging limitations, or to meet contest rules, just contact us. Changes are often allowable but must be approved by our editors. For a prompt response, e-mail them directly at editorial@histage.com.
Can we videotape our performance?
You may videotape a production for complimentary keepsakes or archival purposes. If you plan to sell the videos, a reasonable royalty is due. Please contact us at info@hiStage.com for specifics.
Do you sell to international customers?
Although we do not ship outside the US, we welcome orders from around the world.International customers can place orders online and our convenient fulfillment system allows for instant download of scripts and performance rights.This option is not available for musicals because scores are such large files and most musicals have a CD which must be shipped.
How do I get a copy of the Tax form?
To download a W-9 form click here.
How can I get an invoice copy?
Invoice copies are included in your package, however if you need an additional copy please click here.
How can I submit my production photos?
This is a great way to show off your school play or community theatre play. (You can view other photos by title online.) Any photos accepted earn a $25 gift certificate.Please contact us at info@histage.com for specifics.